shipping policy

Shipping Information

OMAS Sdn. Bhd. is committed to ensuring timely and secure delivery of your orders. We ship within Malaysia and selected international destinations.

Processing Time

  • Orders are processed within 1-3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once shipped, you will receive a tracking number via email.

Shipping Rates & Delivery Time

  • West Malaysia: 3-5 business days.

  • East Malaysia: 5-7 business days.

  • International Shipping: Delivery times vary based on location. Additional customs charges may apply.

Shipping Partners

We use reliable courier services to ensure safe and prompt delivery. Delays may occur due to unforeseen circumstances such as weather conditions or courier service disruptions.

Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • Certain products may be restricted due to local regulations.

Order Tracking

Once your order is shipped, tracking details will be sent via email.

Lost or Damaged Items

OMAS Sdn. Bhd. is not responsible for lost or stolen packages confirmed to be delivered. If your package arrives damaged, please contact us within 48 hours at orientalworld@omas.com.my.