shipping policy
Shipping Information
OMAS Sdn. Bhd. is committed to ensuring timely and secure delivery of your orders. We ship within Malaysia and selected international destinations.
Processing Time
Orders are processed within 1-3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Once shipped, you will receive a tracking number via email.
Shipping Rates & Delivery Time
West Malaysia: 3-5 business days.
East Malaysia: 5-7 business days.
International Shipping: Delivery times vary based on location. Additional customs charges may apply.
Shipping Partners
We use reliable courier services to ensure safe and prompt delivery. Delays may occur due to unforeseen circumstances such as weather conditions or courier service disruptions.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses.
Certain products may be restricted due to local regulations.
Order Tracking
Once your order is shipped, tracking details will be sent via email.
Lost or Damaged Items
OMAS Sdn. Bhd. is not responsible for lost or stolen packages confirmed to be delivered. If your package arrives damaged, please contact us within 48 hours at orientalworld@omas.com.my.